Booking with Mountain Chain Travel is simple:

1. Browse our tour packages and select your preferred destination
2. Choose your travel dates and number of travelers
3. Fill out the booking form with your details
4. Make payment through our secure payment gateway
5. Receive booking confirmation via email and SMS

Our team will contact you within 24 hours to confirm all details.

We accept multiple payment methods for your convenience:

• Online Payments: Credit/Debit Cards, Net Banking, UPI, Wallets
• Bank Transfer: Direct bank transfer or NEFT/RTGS
• EMI Options: 0% EMI available on select packages
• Partial Payments: Pay advance to book, balance before travel

All online transactions are secured with 256-bit SSL encryption.

Our cancellation policy varies based on the time of cancellation:

• 45+ days before travel: 10% cancellation charges
• 30-44 days before travel: 25% cancellation charges
• 15-29 days before travel: 50% cancellation charges
• 7-14 days before travel: 75% cancellation charges
• Less than 7 days: 100% cancellation charges

Refunds are processed within 7-10 working days. Terms may vary for international packages.

Typically Included:

• Accommodation as per itinerary
• Transportation (AC Vehicle/Train/Flight as mentioned)
• Meals as specified (breakfast, lunch, dinner)
• Sightseeing as per itinerary
• Professional tour guide
• All applicable taxes

Usually Not Included:

• Personal expenses, tips, and beverages
• Travel insurance
• Entry fees to monuments (unless specified)
• Adventure activities (unless specified)

For Domestic Travel:

• Valid Photo ID (Aadhar, PAN, Driving License, Passport)
• Age proof for children (Birth certificate/School ID)

For International Travel:

• Valid passport (minimum 6 months validity)
• Visa (if required for destination)
• Travel insurance (recommended)
• Vaccination certificates (if required)

We assist with visa processing for international destinations.

Yes! We offer attractive discounts for group bookings:

• 8-15 people: 5% group discount
• 16-25 people: 8% group discount
• 25+ people: 10% group discount

Additional Benefits for Groups:

• Dedicated tour manager
• Customizable itineraries
• Flexible payment terms
• Complimentary group leader benefits

Contact our group booking specialists at +91-8091619909 for custom quotes.

Absolutely! We specialize in creating personalized travel experiences:

• Custom Itineraries: Tailor-made based on your preferences
• Flexible Dates: Choose your preferred travel dates
• Accommodation Upgrade: Select hotels as per your budget
• Activity Selection: Add or remove activities
• Transportation Options: Choose your preferred mode of travel

Share your requirements with our travel experts, and we'll create a perfect package for you!

Our customer support team is here to help you:

• Phone: +91-8091619909, +91-8629010254
• Email: mountainschaintravel@gmail.com
• Office Hours: 9:00 AM - 8:00 PM (Monday to Saturday)
• Emergency Support: 24x7 assistance during travel

Visit Our Office:

3rd Floor, Chauhan Building Bypass, Malyana, Shimla, Himachal Pradesh - 171006